Your rights as an NHS patient
As an NHS patient, you have a set of rights that protect you and guide the care you receive. At Saluja Clinic, we are committed to upholding these rights in every interaction.
Your GP is your first point of contact for most health concerns. Understanding how to prepare, what to expect, and how to get the most from each consultation helps us help you better.
A typical GP appointment is 10 minutes long. Coming prepared helps both you and your GP make the best use of that time. Here is how to get ready.
Your GP will listen to your concerns, ask questions, and may carry out an examination. They will then discuss options with you and agree on a plan together.
Yes. You are always welcome to bring a friend, family member, or carer for support. If you need a chaperone during an examination, please ask — this is your right and we are happy to arrange it.
If you have multiple concerns or a complex issue, please mention this when booking so we can schedule a longer appointment. Trying to cover too many problems in a single short appointment can lead to things being missed.
Yes. Everything you discuss with your GP is strictly confidential and protected by law. Information is only shared with other healthcare professionals involved in your care, and only with your knowledge and consent in all but exceptional circumstances.
You always have the right to ask questions, seek a second opinion, or discuss alternatives. Good healthcare is a conversation. Please never leave an appointment feeling unheard — speak up, and we will do our best to address your concerns.
Yes. You can request to see Dr Rajinder Singh Saluja or Dr Angad Singh Saluja when booking. Continuity of care matters to us — having a GP who knows your history can make a real difference, particularly for ongoing or complex conditions.
Not every concern needs a same-day appointment. Knowing where to go for different problems helps keep the NHS running well for everyone.
As an NHS patient, you have a set of rights that protect you and guide the care you receive. At Saluja Clinic, we are committed to upholding these rights in every interaction.
You can submit a non-urgent consultation online via our patient portal at any time. We aim to respond by the next working day. This is ideal for medication queries, minor symptoms, and follow-up questions — but please do not use this for emergencies.
Submit a query online →